Guard Agency Training
Most Security Agencies make the mistake of treating their business with the wrong mindset.
Most security agencies act like a staffing agency. A client requests services and a security company gets to work to staff the site as quickly as possible. This leads to quality issues for the client, as the guard company will focus on getting the contract filled, provide minimal training to a security officer (if any at all) just so the guard company can start making money off the contract.
Security Guard Agencies should be treated as Public Safety over just a “job”. Security Guard Agencies play a vital role in ensuring people, property and reputation is secured.
Blockhouse Consulting is ready to help train your agency.
Types of Security Guard Training
While there are many different types of training for security guards, they usually fall under three categories: basic, occupational health and safety, and general.
Basic Security Guard Training
Basic security guard (BSG) training is a foundational course that covers the essential knowledge and skills required for individuals to work as security guards. Examples of BSG training topics include:
- Legal responsibilities and limitations
- Emergency response procedures
- Communication skills
- Access control and perimeter security
- Patrolling techniques and surveillance methods
- Crowd control and event security
- Ethics and professionalism
- Physical intervention and use of force (in some jurisdictions)
- Cultural diversity and sensitivity training
- Security technology
Occupational Health and Safety Training
Occupational Health and Safety (OHS) courses are training programs designed to educate employees on workplace health and safety hazards and how to prevent them. Typical OHS courses include:
- Use of force training
- Emergency response training
- First Aid and CPR
- Fire prevention and safe evacuation
- Control of Substances Hazardous to Health (CSHH)
- Incident reporting and investigation training
General Security Guard Training
General security guard training is more specialized and in-depth. Trainees learn about more specific aspects of security situations, such as emergency response, access control, and report writing.
Such training provides security guards with broader knowledge and skills beyond the basics of security operations and prepares them for different situations.
They can cover a wide range of topics, such as:
- crisis management
- conflict resolution
- communication skills
- legal issues
